Angela and Willow have been visiting here weekly for the last few weeks and I just wanted to express my gratitude and appreciation for all of the excellent work that they provide to us here.
Angela always presents herself on time and her manner with the residents is absolutely fantastic. She is professional and empathetic, caring and most kind. Angela and Willow make their way around the entire site – visiting almost everyone! That’s 126 bedrooms! This is no small feat. They work hard, yet they make it seem like such a breeze.
Willow’s visits are a highlight of the resident’s week here – the therapeutic effects that Cuddles and Co provide for the elderly here is undeniable. The connections that they are forging are truly making a huge difference to the residents lives here.
Please pass on our thanks and upmost appreciation to Angela and of course the beautiful Willow.
Beth, Community Connector Lead, Highercombe Aged Care
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